How does QuitCarbon select contractor partners?

Initially, we look for contractors who have experience installing electrification measures, like heat pumps and heat pump water heaters.

We find out about them in a variety of ways -- general advertising and public presence, participation in rebate programs, and recommendations from our industry peers and our clients.

We interview each contractor about their work and look closely at their online reviews.

We make clear QuitCarbon's standards: carefully reviewing our electrification plans for referred projects; not trying to talk our clients out of electrification (since we have already done the work up front to ascertain what electrification measures are appropriate for a given client); responsive service; and excellent workmanship.

We ask for and contact references for our contractors, as well as review their license to ensure there are no outstanding issues.

 

We review all contractor bids and compare them to our benchmarks to ensure our clients are getting the right work for a fair price. In addition, we monitor projects on an ongoing basis for customer satisfaction and to ensure our standards are being met. (Read more here about how QuitCarbon works with both homeowners and clients.)

We offer contractors feedback and training, and share best practices across our contractor network to continually improve the electrification experience for all.

Additional items we check up-front, and reconfirm periodically, include: